7-Day Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may request a return or exchange within 7 days of receiving the product.
Conditions for Return or Exchange:
- Items must be unused, in their original condition, and in the original packaging.
- The request must be made within 7 days of delivery.
- A valid proof of purchase (order number or receipt) is required.
Exchange Options:
- In-person Exchange: You may visit our location for a direct exchange at no extra cost. Please contact us in advance to schedule.
- Courier Exchange: If exchanging via courier, all shipping charges (both ways) will be the customer’s responsibility.
Return Instructions:
To initiate a return or exchange, please contact our support team at [your email/contact form link] with your order number, reason for return/exchange, and any relevant photos (if applicable).
Refunds:
Refunds for returned items (if applicable) will be processed within 5–7 business days after we receive and inspect the item. Refunds will be issued to the original payment method.